Wednesday, July 20, 2005

To:  Danny Downes
From: Distribution Services - Food Delivery Disney

Please thank Louis for making a last minute request happen on Monday and Tuesday. He was able to have UK and Mexico ready for Run #2 for an early delivery due to an event at Epcot. We really appreciate his flexibility and ability to accommodate this request.

Thanks!

J. Earles
Operations Manager
Distribution Services - Food Delivery  - Disney

March 11, 2005

To: Maggie Ownens
Subject: American Pie Council - 2005 Pie Industry Seminar

Read the original letter:  2005 Pie Industry Seminar

Tuesday, March 08, 2005

To:  Danny Downes
Subject: B.J.'s Wholesale Trade Show..

Danny,

I need to take a moment, and Thank you, and everyone at Burris that helped to make B.J's annual General Managers meeting such a success. This aspect of their event, the receiving, trapping, transportation and storage at show site of refrigerated, and frozen items is critical. It is the single most important segment of this show. Danny, your availability to me, especially on the week end, (sorry I had to bother you on Sunday ), and your coming out to the show helped smooth the bumpy road this area can be.

We received all positive feed back on the show floor, and have rebooked this event for next year. I look forward to working with you, and Burris next year.

Sincerely,
F.  M.
Brede/Allied Convention Services

November 03, 2004

Frank and Danny,

A few weeks ago we applauded your team for the additional efforts in supporting the Carvel business with the three consecutive hurricanes Florida experienced in September. The accomplishments and support of your group has been documented in the attached statement I will be reading to all Carvel associates in both Supermarket and Franchise division tomorrow.

We would like to extend our appreciation and thanks to your group in the form of this recognition, but also send Carvel Gift Certificates to your group to enjoy.

With our sincere thanks,
L. B.
Director Production Planning and Inventory Management
Carvel Corporation

November 03, 2004

Frank/Danny,

Thanks for all your "above and beyond" efforts during this very trying time for all. Working with a business partner who is as concerned about their customer's success and needs as Burris, is truly unique and appreciated by everyone at Carvel. Thanks again for all your support and enjoy your ice cream cake!!

Regards
Rich

R. K.
Vice President, Supply Chain
Carvel Corporation

May 21, 2004

Danny Downes
Burris Logistics
10900 Central Port Drive
Orlando, FL 32824

Dear Danny Downes:

During the past few months your team has provided Ardmore Farm with extraordinary service.  The performance level that has been demonstrated  has exceeded my expectation.  The operators (shipping/receiving) at your facility have demonstrated a professional attitude.

It has been indeed a pleasure to experience such service.  We at Admore Farms greatly appreciate your commitment to Customer Satisfaction.     

Thank you,

J. Rodriguez II
Distribution Manager
Country Pure Foods, Inc

September 16, 2003

Danny,

I want to thank you for the cooperation I received from you and your staff, during my visit of Thursday, September 11, 2003. I was impressed by the attention that Mike Bishop and I received.

The Sanitation level of your facility and the security of your facility was also impressive. I have visited several freezers and the Burris Freezer is, by far, the cleanest I have seen.

July 1, 2003

Mr. Danny Downes
Operations Manager
BURRIS Refrigeration Logistics
10900 Central Port Drive
Orlando, Florida 32824

Dear Danny:

On behalf of the entire staff as SunnyRidge Farm, Inc we wish to extend to Burris our deepest appreciation for your assistance during our time of need this past May.

The support and consideration from you and your staff went above and beyond the normal call of duty in professionalism.

Very Respectfully,

D, Burbrink

SunnyRidge Farm, Inc
OPC - Facility Manager

June 10, 2002

Burris Logistics
10900 Central Port Drive
Orlando FL 32824

Mr. Frank Nardi,

In reviewing the last few weeks of activity, I just wanted to pass on a note of appreciation to you and your crew regarding your performance and your commitment to our partnership.

We have had several opportunities with other providers around the state and while many were involved in our partnership, few could follow through with the results we were asking for. The Burris organization has done exceptionally well with this opportunity. Your ability to meet our expectations has been very consistent and much appreciated.

Our companies have developed a strong partnership based on the sharing of proven business practices and cost minimizing strategies. That partnership has given both of us the ability to react to rapidly changing market conditions, deliver quality service to our customers and at the same time, minimize our operational costs.

We hope to continue this trust and partnership with you and look forward to a profitable and safe year.

Thanks again for your commitment to quality service.

 Product Supply Manager
Edy's Grand Ice Cream

June 11, 2002

Mr. Frank Nardi
Burris Reffigerated Logistics
10900 Central Port Drive
Orlando, Florida 32824

Dear Frank,

The Burris Team has made the last few months very pleasurable. Working with other public storage facilities, our needs are usually secondary. However your responsiveness in the areas listed below have been beyond our expectations.

• Attention to details when receiving our loads
• Attention to inventory procedures
• Reacting quickly to changing events
• Improving order accuracy

While these may seem to be everyday activities for you and your team, Edy's Grand Ice Cream certainly appreciates all of the efforts.

It's great to have such a fine partnership.

 General Manager

Edys Grand Ice Cream

April 2, 2003

Subject:   BJ General Managers Meeting

I would like to thank everyone for a job "well done" on the BJ general managers meeting. 

I received a call from Frank, who was running the show for BJ's, and he stated that it could not have gone smoother. He was very appreciative of Burris' professionalism and dedication.  We helped make the show a great success.

Thank you for a great "team effort".
 
     
Kim